Resources
Practical guides for families, webinars for agencies and estates, and answers to the questions we hear every day.
Blog
14 Oct 2026 7 min read
A good interview tells you more than a CV ever will. These ten questions — from how they handle a choking baby to why they left their last family — help you spot the right carer.
Read summary2 Oct 2026 5 min read
Most theft cases we see start with a worker who used someone else's ID. Here's how face match and liveness checks make that impossible — in under two minutes.
Read summary18 Sep 2026 6 min read
Step-by-step: contacting RIB on 166, preserving evidence, informing the guarantor and local leaders, and reporting on HomeTrust Protect so the next family is warned.
Read summaryWebinars
Create a role, send an invite and read a real (anonymised) trust report — with live Q&A for families.
Thu, 13 Nov 2026 · 18:00 CAT
Hosted by Aline Mukamana, Head of Customer Success
Bulk invites, Verify Links, team access and the HomeTrust API for agencies placing dozens of workers a month.
Tue, 25 Nov 2026 · 10:00 CAT
Hosted by Eric Nshimiyimana, Partnerships
Consent, retention and workers' rights — what every employer collecting staff data should know.
Wed, 10 Dec 2026 · 14:00 CAT
Hosted by HomeTrust Data Protection Officer
Guides
Interview, verify, agree a contract, onboard — the safe hiring process in one page.
Open guideWhat to include on pay, rest days, leave and notice under Rwandan labour law.
Open guideHow HomeTrust applies Law N° 058/2021 and how to exercise your rights.
Open guideFAQ
Answers for employers, workers, guarantors, agents and more.
Create a free account in two minutes, top up with MTN MoMo or Airtel Money, and send your first verification link today.